Usability and User Experience - Foundation Level (CPUX-F)

In this seminar you will learn all the basics for a human-centered design of interactive systems. It sets up the foundation for the advanced level CPUX seminars CPUX-UR, CPUX-DS and CPUX-UT, where single activities of the HCD process are discussed in full detail.

The contents and structure of the seminar are based on the CPUX-F curriculum from the International Usability and User Experience Qualification Board (UXQB), recognized and supported by 5 professional associations: German UPA, UX Schweiz, UXpro Austria, UXPA UK and UX Danmark.

Participants of a CPUX-F seminar at ProContext will receive a free copy of the book “Basiswissen Usability und User Experience” which is ideal for reviewing the seminar contents before, during and after the seminar. (The book is available in German only.) The authors are Thomas Geis (trainer CPUX-UR) and Guido Tesch (trainer CPUX-F), with cooperation of Simon Birke (trainer CPUX-F).

Language

Depending on event location and date this seminar is available in German or English.

Target Audience

All participants of development projects who are involved in the creation of user interfaces, e.g. product managers, product designers, user interface designers, software engineers, project managers, quality managers.

What You Will Learn

• Basic concepts

  • Usability
  • User Experience and distinguishing it from usability
  • Interactive system

• The human-centred design approach

  • Basic principles for human-centred design
  • The activities within human-centred design
  • Embedding human-centred design in development processes, especially agile development
  • Human-centred quality objectives

• Understand the context of use

  • User groups, user group profiles and personas
  • As-is scenarios and task models
  • Methods for context of use analysis, especially interview and observation techniques

• Specify user requirements

  • User needs versus user requirements
  • User requirements as part of the stakeholder requirements

• Create design solutions – Usability principles and guidelines

  • Affordance
  • The users' mental model
  • Dialogue principles
  • Heuristics
  • User interface guidelines and styleguides
  • Design patterns

• Create design solutions – Specify the interaction

  • Task modeling as a basis for an interaction suitable for the task
  • Use scenarios and storyboards
  • Task objects, information architecture and navigation
  • Prototyping

• Evaluate using usability tests

  • Types of usability tests
  • Select and formulate usability test tasks
  • Prepare and execute usability tests
  • Document and communicate usability test results

• Evaluate using inspections and user surveys

  • Types of inspection
  • Inspection criteria
  • Types of user surveys
  • Selecting and designing a questionnaire

Your trainers

• 

  Simon Birke studied communication design and is an enthusiastic UX Professional with more than 10 years of experience in the conception and design of user interfaces. He feels at home in agile working environments and has already ensured this himself as a certified Product Owner and Scrum Master. As a Consultant for Human-Centered Design, Simon Birke advises and supports clients across industries with a focus on User Interface Prototyping and Usability Testing. He is also a trainer for “Usability and User Experience – Foundation Level (CPUX-F)” and “Essentials UX and HCD Management Basics (CPUX-M)”.

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• 

  Guido Tesch studied computer science (specializing in AI and psychology) and has been working as a UX professional since 2000 with a focus on Context of Use Analysis, UX Architecture / Conception, UI Prototyping and Usability Testing. He is a trainer for “Usability and User Experience – Foundation Level (CPUX-F)” and Advanced Level “Designing Solutions (CPUX-DS)”. He is a member of the DIN committee for the development of the ISO 9241 series of standards and author of the textbook “Basiswissen Usability und User Experience”.

  Go to LinkedIn profile

Duration

For a 3-day seminar:

1. Day 1: 9.00 am til 6.00 pm (attendance seminars start at 10.00 am)
2. Day 2: 9.00 am til 6.00 pm
3. Day 3: 9.00 am til 5.00 pm (attendance seminars end at 4.00 pm)

For a 4-day seminar:

1. Day 1: 9.00 am til 6.00 pm (attendance seminars start at 10.00 am)
2. Day 2: 9.00 am til 6.00 pm
3. Day 3: 9.00 am til 6.00 pm
4. Day 4: 9.00 am til 5.00 pm (attendance seminars end at 4.00 pm)

The 4-day seminar contains significantly more practical exercises and time to deepen and discuss practical examples of the participants. (We regularly get feedback from our seminar participants that 3 days is tight for a CPUX-F seminar and there is a desire for more practical exercises and discussion).

Certification Test (optional)

The certification test for becoming a UXQB® Certified Professional for Usability and User Experience — Foundation Level (CPUX-F) can be taken after the seminar. It is also possible to book the seminar without taking the certification test. The certification test fee is an additional 315 Euro plus VAT.

The maximum number of participants for a seminar is 10.

Location

This seminar is held at different locations and can also be booked as an inhouse seminar at your company. Please refer to the listing of dates for further details.

Dates for Seminar Usability and User Experience - Foundation Level (CPUX-F)

Our seminars are also available as in-house training, in English or German.  Get quote

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